General Terms & Conditions
GENERAL CONDITIONS
Access to and use of this site and the products and services available are subject to a number of conditions.
By using this site you agree to the site's conditions of use, which may be updated from time to time. We advise you to visit this page regularly to be updated on any changes that may have been made to the Terms and Conditions.
Access to BOUTIQUE SOCCER website is permitted on a temporary basis. We reserve the right to withdraw or alter services without notice. We are not responsible if, for any reason, this website is unavailable at any given time. Occasionally, we may restrict access to some areas of this website.
BOUTIQUE SOCCER is not responsible for any damage or loss that may arise from the use of any information contained on this website.
PRIVACY POLICY
At BOUTIQUE SOCCER we have an important responsibility and commitment to the security of our website and the protection of our customers' and visitors' data.
Our privacy policy is set out below. Any changes to this policy will be posted here.
WHAT INFORMATION DO WE COLLECT?
We collect your name, telephone number, postal address, e-mail address and age for use in marketing campaigns, prize draws and newsletters. Including, when you make a purchase on our site, we collect information about your delivery address and payment details.
We may also collect other information about your experience on our site which helps us to improve our service.
FOR WHAT PURPOSE IS THE COLLECTED DATA USED?
Your data enables our staff to process your orders, notify you of important changes to site functionality, conduct surveys and for statistical purposes.
We may also periodically send you (by e-mail or post) information about products and services, campaigns, promotions and special offers. If you do not wish to be contacted for these purposes, you can unsubscribe in the following ways:
You can unsubscribe from the newsletter in your personal account
The newsletters you receive in your e-mail have a link to unsubscribe
BOUTIQUE SOCCER is committed to protecting your data and will never make it available to third parties.
When fulfilling your order, it is possible that your details such as address and postcode will be disclosed for the purposes of preventing and detecting fraud.
UPDATING YOUR DATA
If you wish to verify the data you have submitted to BOUTIQUE SOCCER, you can do so by e-mail or through customer service. You will be asked for proof of your identity before we disclose any information.
We recommend that you do not store your password in your browser, as someone else with access to your computer can view and use your personal information.
PRODUCT INFORMATION
We do our best to ensure that all details, descriptions and prices of the products featured on the site are correct. However, we reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions.
BOUTIQUE SOCCER may change prices without notice. All prices include VAT (where applicable) at the legal rate in force.
PAYMENTS
Payment can be made in several ways:
- Payment of services at ATM, through an entity and reference
- Credit card
Other payment methods may be added to our website without any prior notice.
SHIPPING FEES AND DELIVERY TIME
The products purchased by the User will be sent via FEDEX, UPS, DHL or National Post by registered mail or express mail.
BOUTIQUE SOCCER will only pay shipping costs for orders over 59 euros. Sporadically, and without the need to update these terms, we will make offers of shipping costs that we will indicate in promotional campaigns or on the site itself.
The orders, as a rule, are sent with a daily cadence. If the customer acquires a product which has the status "Pending" on the website, it means that it is still to be produced, and the shipment may take longer than initially expected. However, it is BOUTIQUE SOCCER's obligation to deliver as soon as possible.
We ship to all over the world.
Shipping costs:
- Registered mail: 5.99 EUR.
Delivery times may be extended due to COVID-19 or festive seasons such as Black Friday, Christmas and New Year.
DELAY OF ORDERS
The shipping of the orders is done through the UPS, FEDEX, DHL or National Post company.
BOUTIQUE SOCCER can not be held responsible if orders take longer to be delivered than expected.
If there is any delay, the customer should wait 30 days to make a complaint at the counter of shipping company, because the order can be delivered (even if delayed) within this period. The orders sent in normal mail do not have tracking number, so if the order takes some time it will never be possible to detect the shipping status. In these cases, if it is confirmed that the order is lost after 30 days, BOUTIQUE SOCCER is not legally obliged to make any refund or resend the products.
If the order is lost by registered mail, a claim must be made to the carrier and the customer will only be reimbursed for the amount paid/paid for the new shipment after the carrier responds.
BOUTIQUE SOCCER refuses any claim due to inadequate action by any shipping company.